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Bodies in Balance Massage

Appointment Policy

Respecting Each Other's Time

Missed Appointments

When you book an appointment with me, that time is set aside for you - and ONLY you. I never double book and try to always be ready for you when you arrive. In return, I ask that you keep your promise to me and show up for your appointment on time.

Please understand that massage therapists only get paid when they deliver a service... therefore missed appointments are costly for us and prevent us from giving treatments to other clients.

That said, our policy is simple. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours in advance, you will be required to pay the full cost of the treatment as booked, OR you may go on the 'no show' list where I will not rebook anymore times.  This fee cannot be processed through insurance claims.


In the event that you are unable to keep your scheduled appointment with me, please contact me by phone at least 24 hours prior to your appointment. If you do not reach me, please leave a message on my voice-mail system. If I do not hear from you within this time frame, and you do not keep your appointment, the above policy will be applied.

Note: I recognize that no one is perfect and there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and so I may make an exception to the above policies on those rare occasions.

Please be respectful to my time that I have reserved for you & cancel appointments 24 hours prior....if you are unable to do that than please find someone to come in for your time slot. {this will prevent being charged for late cancellation or no show fees}

Your appointment email has my cell # in it.

Please text as emails may go to spam.   

I have a high filter on them. 


Luv & Light




Good News for most insurance plans.....I am now on the eTelus Claims & can put your claim online thru for you.


Alberta Blue Cross; ASEBP
Chamber of Commerce Group Insurance; Cowan; Desjardins Insurance; Great-West Life; Industrial Alliance; Johnson Inc.; Manulife Financial; Maximum Benefit or Johnston Group; Standard Life; Sun Life Financial